Free UAE delivery on orders over AED 250 · Dispatch within 1 to 2 working days

Legal

Privacy Policy

This policy explains how MINUTES MAIL LLC handles personal data collected through minutesmail.online. It covers browsing, enquiries, orders, delivery and support interactions.

Who controls your data

MINUTES MAIL LLC is the data controller. Registered address: 411 Shams Business Center, Sharjah Media City Free Zone, Sharjah, United Arab Emirates. You can reach us at support@minutesmail.online or +971 58 849 4169.

What we collect

  • Enquiry details. If you use the contact form, your email application sends us your name, email address, chosen topic, any reference you add and your message. The form does not store data on this website.
  • Order and delivery information. When you place an order, the checkout sends us your name, email address, phone number, delivery address, ordered items and payment confirmation. We keep this information to fulfil the order and handle any delivery issues.
  • Cookie preference. Your cookie choice is stored in your browser so the banner is not shown again. No analytics cookies are set unless you accept them.

Why we use it

To answer your enquiry, to process and deliver orders, to keep records of business correspondence, and to comply with tax and consumer-protection laws. We do not sell personal data and we do not use it for automated decision-making or profiling.

Marketing

Promotional emails are only sent to addresses that have agreed to receive them. Every marketing email includes a way to unsubscribe, and you can ask us to remove your address at any time by emailing support@minutesmail.online.

Sharing

Personal data is handled by MINUTES MAIL LLC staff and by the email, hosting, payment and delivery providers we use to operate this website and fulfil orders. Providers only receive the data they need for their specific role.

Retention

Enquiry correspondence is kept for as long as needed to deal with the enquiry and any follow-up, and then deleted. Order records are kept for the period required by UAE tax and accounting law, then securely deleted.

Your rights

You can ask for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. Email support@minutesmail.online with your request and we will respond by email.

Changes

This policy is updated when our services, partners or legal obligations change. The latest version is always published here, with the effective date at the top of the page.